FAQs
ORDERS WITH EXPRESS SHIPPING:
Your order is a priority and will arrive within 1-3 business days. If you select express shipping and we are not able to meet the time shown due to a delay, we will automatically refund the cost of shipping. As of now, kids sizes are not available for express shipping.
INTERNATIONAL ORDERS:
Please allow 7-15 business days for delivery.
I'VE PLACED MY ORDER. WHAT HAPPENS NEXT?
You will be emailed an order number. If you selected express shipping, you will receive a tracking number within 24 hours of your purchase. If you selected free shipping, please allow up to 2 days for a tracking number to be emailed to you.
CAN I MAKE CHANGES TO MY ORDER AFTER IT’S BEEN PLACED?
We do everything we can to ship orders ASAP, so if you there's a mistake with your order, please contact our support team ASAP.
CAN I CANCEL OR RETURN MY ORDER?
We do not currently offer returns or refunds. We do offer exchanges for different sizes and defective hoodies.
WHICH PAYMENT METHODS DO YOU ACCEPT?
• All major credit cards, as shown at checkout
• PayPal: if you do not have an account yet, you can create one while shopping with us
• Apple Pay, Google Pay, Samsung Pay
Please note that your billing address must match the address on your credit card statement.
HOW CAN I TRACK MY ORDER?
Once you place your order online, you will be able to see the details of the purchase through the email you provided us.